The lavender armchair beside a wooden desk of open books and notes, under arched windows lined with ferns

What has changed at ViaCara

What we shipped at ViaCara each week, newest first: the cities we open in, new parts of the service and how we look after people.

Choices, and ways to share

Week of 5 October 2026

The Manchester and Stockport page for therapists, with a button to join the waitlist and two free introductions. The Manchester and Stockport page for therapists, with a button to join the waitlist and two free introductions.
The guide to the titles counsellor, psychotherapist, psychologist and psychiatrist, with the lavender chair by a row of doors. The guide to the titles counsellor, psychotherapist, psychologist and psychiatrist, with the lavender chair by a row of doors.
The guide to what therapy costs in the UK, with the lavender chair in a kitchen garden. The guide to what therapy costs in the UK, with the lavender chair in a kitchen garden.
  • Practitioners can pause new introductions for each service they offer.
  • Practitioners choose how we send them marketing, one channel at a time.
  • Practitioners can share ViaCara with a short link or a printed flyer.
  • Practitioners can add a passkey to sign in.
  • Practitioners can talk again, by voice or text, to update their profile.
  • Practitioners can finish setup and add their membership certificate later.
  • We now check HCPC and GHR numbers on their public registers.
  • Practitioners in Manchester and Stockport can join our waitlist.
  • New guides explain UK therapy titles and what therapy costs.

More control for practitioners

Week of 28 September 2026

A made-up example of how we connected you: how well working style, areas of focus, location and ways of working fit. A made-up example of how we connected you: how well working style, areas of focus, location and ways of working fit.
An insurance check with a tick beside each thing we look for, such as the name on the policy and the cover. An insurance check with a tick beside each thing we look for, such as the name on the policy and the cover.
Setting the session length and price for one place a practitioner works. Setting the session length and price for one place a practitioner works.
  • Practitioners can see the data we hold about them, download it or close their account.
  • Practitioners upload their insurance and see its status and renewal date.
  • Practitioners set sessions and prices for each place they work.
  • Practitioners can send us feedback from inside the app.
  • We published how we rank the professionals we suggest.

How we work, and where

Week of 21 September 2026

A Support where you live guide card, with the lavender chair in a garden and a short summary. A Support where you live guide card, with the lavender chair in a garden and a short summary.
  • Our about page says why ViaCara exists, with a letter from Kyle, our founder.
  • Our trust page says where your data is stored and who holds ViaCara to account.
  • Our accessibility statement names the standard we test against and how to report a barrier.
  • Support where you live covers the four UK nations and major English cities.

Support in one place

Week of 14 September 2026

A practitioner's agenda for the week, with each client's first name and time. A practitioner's agenda for the week, with each client's first name and time.
  • Crisis numbers and lines now sit on the crisis pages, and other pages link there.
  • Practitioners see their week as a timeline on their home page.

Support for life online

Week of 7 September 2026

A Life online guide card about comparison and self-worth online. A Life online guide card about comparison and self-worth online.
  • New life online pages cover online bullying, compulsive scrolling, comparison and misinformation.